BID&DRIVE SafePay

Secure escrow payment protection for every auction transaction. Buy and sell with complete confidence.

Buyer Protection
Secure Payments
Seller Guarantee

How SafePay Works

1. Win the Auction

Successfully win a vehicle auction on BIDnDRIVE

2. Secure Payment

Send payment to our secure escrow account

3. Vehicle Inspection

Seller delivers vehicle for your inspection

4. Release Funds

Once satisfied, we release payment to seller

Complete Protection for Buyers & Sellers

SafePay ensures a secure transaction for both parties

Buyer Protection Seller Protection
Inspection Period 1 hour to inspect vehicle Vehicle delivered only after funds secured
Payment Security Funds held in escrow until approval Guaranteed payment before release
Fraud Protection Refund if listing doesn’t match vehicle No chargebacks or payment reversals
Verification Title and listing verification Verified bidders with secured funds
Support Dispute mediation & refunds Dedicated transaction support
Payout Timing — Released within 24 hours of approval

The SafePay Process

Step-by-step guide to using SafePay

1

Auction Win

When you win an auction, you'll receive an email with SafePay instructions

2

Make Payment

Submit payment to our secure escrow account via bank transfer or credit card

3

Vehicle Delivery

Seller arranges delivery or pickup for your 1 hour inspection period

4

Complete Transaction

Approve the vehicle to release payment, or request a refund if issues found

SafePay Fees

Transparent pricing for secure transactions

Transaction Amount SafePay Fee Who Pays
Up to Ksh 500,000 2.5% Buyer
Ksh 500,001 - 2,000,000 2.0% Buyer
Over Ksh 2,000,000 1.5% Buyer
Note: SafePay fees are in addition to the auction win price. Minimum SafePay fee is Ksh 5,000.

Frequently Asked Questions

Common questions about SafePay

You have upto 1 hour to inspect the vehicle from the time of delivery or pickup. During this period, the payment is held securely in escrow.

If you discover material issues not disclosed in the listing, contact our support team within the inspection period. We'll mediate between buyer and seller, and if appropriate, issue a full refund.

Once the buyer approves the vehicle after inspection, we release the funds to the seller via bank transfer. Payment is typically processed within 24 hours of approval.

Yes, SafePay is mandatory for all transactions on BIDnDRIVE. This ensures protection for both buyers and sellers and maintains the integrity of our marketplace.

We accept bank transfers, credit cards (Visa, MasterCard), and mobile money payments (M-Pesa, Airtel Money). All payments are processed through our secure payment gateway.

Ready to buy or sell with confidence?

Join thousands of satisfied customers who trust BIDnDRIVE SafePay for secure transactions.

Get Started Contact Support